Professional Reception for Your Business

HIP’s office phone system projects a professional image. Calls are answered by an Auto Attendant that guides customers through a menu you create, routing calls to any phone, in any location, you choose.

The HIP Informal Call Center is a virtual phone system that helps manage variable or seasonal call volume. Instead of lost calls or busy signals, the Call Center handles incoming calls in an orderly manner, no matter how busy it gets. When call volume is high, Auto Attendant can distribute calls among many potential recipients, whether they are in the office, at their homes, or on their cell phones.

While on hold, callers can hear voice menus, advertisements, and/or selected music. If all lines in a queue are full, an overflow announcement will play. You can use a standard, pre-recorded announcement; or you can easily record custom announcements for each call routing plan.

Contact us to discover why HIP is the smart, simple solution for your business phone system.