HIP’s Virtual PBX –
Solutions for Retailers

The retail environment is increasingly competitive. As a retailer, a business VoIP phone system can help you find new ways to grow, increase sales, and always exceed your customers’ expectations. HIP’s virtual PBX solution allows for easy, efficient, and affordable communication between store locations, and has features that enhance the customer experience:

Excellent Customer Service
The Auto Attendant feature ensures calls are forwarded and never missed. If the first line of contact is not available, the call is forwarded until the customer reaches someone who can help.

Efficient Call Routing
The Auto Attendant ensures your customer calls are sent to the best person or store department. By setting up a directory in Auto Attendant, you’ll make it easy for your customers to find who or what they are looking for.

Avoid Long Distance Charges
Stores are assigned extensions on the same telephone number, allowing for store-to-store dialing without incurring long distance costs. When your customer is looking for an out-of-stock item, you can easily call another store location to find out if it is available.

Easy-to-Use Conferencing
Stay in touch with head office using the Meet-Me Conferencing feature. It allows for an unlimited number of participants and does not require a VoIP phone or any conferencing equipment.

Contact us to discover why HIP is the smart, simple solution for your business phone system.